Frequently Asked Questions

What is the charge for your services? How much does home care cost?

Each type of service has a different cost. We charge for our services either on hourly rates or on intermittent visit rates. For some hourly rate services, there are a minimum number of hours required. Our fees are competitive and have a range of flexibility to them depending upon different variables. It is best to call our office for specifics. It should be noted that 80% of our costs are employee related. The fees reflect the fact that we pay for workers' compensation, general liability, bonding and professional liability insurance coverage on our employees.

Long-term, custodial care

Are you Medicare/Medicaid certified? Does Medicare pay for your services?

No, even though the majority of our caseload is the frail, elderly and disabled. At the inception of Harbour Private Duty, a deliberate decision was made not to become Medicare certified. The added costs and restrictions imposed by Medicare would have limited our ability to provide client specific, personalized services and been cost prohibitive. Long-term, custodial care in the home is not reimbursed by Medicare. Our clients want the level of care and service that they need and pay for the service through their personal resources or insurance.

Who else besides the elderly uses home care?

We have contracts with some insurance companies to provide home health care under their workmen's compensation policies for employees injured on the job. For those individuals that have private insurance with companies with which we do not have a contract, we are pleased to provide all necessary paperwork and records necessary for the patient to file their claims directly with the company. The individual client in these cases, however, is directly responsible to us for the payment for services.

Workmen's compensation

I don't live in Central Florida but my elderly parents do. Could you help me make sure that they are doing ok?

Yes we can. We have many clients whose adult children hire Harbour Private Duty to provide services for their parents. Many of these children live out of the State of Florida. We provide periodic reports on their parents' health status to them and are only a phone call away to answer questions and receive input. Our services provide the security of a fully staffed, licensed home health agency to meet all their parents needs. This is not the case if the patient's family hires someone privately.

How could I find out if I, or someone I know, could benefit from your services? How do I access your services?

The first step should be to call our office at (407) 895-8188 or our toll free number 1(877)-473-6552. Our office staff can answer your questions with no obligation on your part. We would be happy to mail you our free, informative brochure.

Harbour Private Duty Nursing, LLC provides periodic health reports to patients' family members.

Harbour Private Duty Nursing, LLC
2315 Lee Road
Winter Park, Florida 32789
(407) 895-8188

Toll Free: 1-(877) 473-6552
Fax: (407) 895-9339

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